How to Settle HP Printer Keeps Saying Out of Paper Error?

04 Aug

Are you one of the victims of HP printers saying HP printer says out of paper error but while checking it has enough paper stacked in it? Then this article is for you. Literally, there is paper inside the printer but you are getting notified of the false error attention message of there is not enough paper in the printer. This false error with an HP printer may arise for many reasons like a Printer hardware issue, improper/outdated Printer software, paper tray malfunctions, and irrelevant print setting with your HP Printer. Whatever may be the issue, we got you covered in this article with sufficient troubleshooting guidelines along with the reasons to prevent the same from happening again in the future.

The possible reason for your HP Printer to experience false out of paper error:

You may not have properly installed your printer driver
Or you have installed an outdated HP printer driver or the firmware
The printer spooler might be causing such a ruckus
There might be a compatibility issue with your printer
Your printing job might be stuck in the path
The paper you have loaded might be irrelevant to the printer settings
Or you might have loaded the used and folded paper
Sometimes the low-quality paper can also cause this type of issue
Paper rollers with debris build-up causing friction can also be the cause
Network connection issue between your printer and the computer

Troubleshoot HP printer out of paper issue:

Step 1: Initially reset your HP printer

Please disconnect the power cord from your printer while it is still turned on.
Similarly, plug out the power cord from the wall outlet
Then kindly wait for 15 to 20 seconds
After that plug back the power cord to the printer as well as the computer
Now turn on your printer
Try printing your document
If the issue persists move to the next solution

Step 2: Then clean the paper rollers

As the dirty paper picker and roller can also cause this issue, clean them
First, turn off your printer
Then remove any stacked paper in the paper tray
Now open the cartridge access door and look for the paper roller
It might be in black or grey based on your printer model
Use a lint-free, soft cotton cloth that is damped in distilled water to clean the roller
Once cleaned, wait for the roller to get dry
Then close the printer access door and turn on the printer
Wait for the printer to get started and remain idle
Then you can send your print job for printing
If the issue persists move to the next solution

Always printing a self-test report can help you understand the printer’s condition. While cleaning, pay close attention to the paper roller, if it is damaged try changing it with a new one. Prefer the original part of HP printers to be away from such attacks.

Step 3: Next, check the paper before loading them into the printer

Keep in mind you should overstack the paper in your printer
Always use the paper guide to load your paper
Stack fresh, clean, and tidy paper
Make sure the corners are not rolled and the papers are dirty
Tap the stack of paper on a plain surface and fan them out before loading them
Then gently push the paper inside the printer until it fixes
Also never mix the paper brand while loading them
Use one type of paper at a time don’t mix types of papers

Step 4: Now, make sure to set the relevant print settings

Navigate to the document that causes the issue
Then click on the File and choose Print
In the following Print pop-up screen, choose your printer name
Then tap on the Properties option
In the following Properties screen, select the Paper/Quality tab
Navigate to the media option and select the paper type that matches your print job
Next, choose the Advanced tab and click on the Paper/Output drop-down
In the following drop-down list, select the paper size that goes in hand with your settings
Click ok
Follow the instruction and give access or accept the settings in the following screens
Now again try printing the document that you intend to print before
If it gets printed without any issue then the issue has been resolved

If the document doesn’t get printed, try other solutions or give your printer a service to identify what is lurking beneath your printer. If the document prints plain then you can assure that the issue is with paper.

Step 5: Try printing a self-test report

From your printer print the self-test report
If it prints without any issue then try sending the print job from your computer to the printer
If it prints then the problem gets resolved
If the self-test report doesn’t print as expected then you have to check your printer hardware and paper issue
If the self-test report prints but the print job doesn’t get initiated then you have to check the printer driver and print settings

Step 6: Advice to give the product for a service

After performing all the mentioned steps, if you are still experiencing print issues, it’s better to consider a complete printer service. If you are in the warranty period you can claim that for the repair and replacement process.