How to Easily Solve Printer Attention Required Problem?

04 Aug

Your HP Printer worked fine until one day; you received an error message of HP printer attention required windows 10. This issue may arise due to many a reason like outdated driver or the printer software or the network connection issue. Sometimes, the hardware may also become the culprit for this kind of issue. So check if all the panel doors are closed properly. Also check if the printer is loaded with enough paper and ink in it. Next thing is to check if the cables are connected firm with the printer, system and the power outlet. If you still deal with the attention required error then you will need some troubleshooting assistance that will be provided in this blog. Read along to know more about the reason and troubleshooting ideas to alleviate the error.

HP Print and Scan Doctor (PSDR):

Initially, we will try to resolve this issue with HP Print and Scan Doctor (PSDR), an automated tool that helps with diagnose and resolving printing and scanning issue. This tool will also assist you with checking the network connectivity issue especially clears the printer offline issue.

First download the HP print and scan doctor application from the HP official site
Then run the downloaded .exe file of the HP Print and Scan Doctor application
Now open the application
Then click start and select your printer name from the application
If you don’t see your printer name from the list, turn off and on your printer
Then give a retry
If HP Print and Scan Doctor prompts you to make your printer the default one, make it as a default one
If there is a prompt displaying to make necessary printer updates then update them all
On having any connection issue, the app will instruct you to solve that issue with accurate guidelines.

Set a manual IP address

Before starting with setting up the static IP address, make sure your printer is online. Navigate to your HP Printer and tap on the settings button. Use the navigation buttons to choose the Network setup that appears in the LED window. Now press the right navigation button to choose the Print Network Settings and click Ok. The Print settings will contain the information include Subnet mask, IP address, and the Default Gateway that is the router’s network address.

Now open a web browser of your choices
Then enter the IP address of your printer that you have noted before
Next click enter
This will display your printer control panel
Choose the networking tab and under the connections tab choose wired option
Next under the IP Address Configuration choose Manual IP option
In the following session, enter the IP address, default gateway and subnet mask of your printer
Finally click Apply option

Once done with above steps, you might need to restart your devices to check if the printer attention required has solved or not.

Run the troubleshooter present in the printer

First press the win and I key on your system keyboard
This will navigate to the printer Update & Security option
From the upcoming menu choose Troubleshoot option
In the following choose printer and tap on Run the troubleshooter option
Now simply follow the displayed instruction to get out of the attention required

Update your HP printer driver to the latest one

Updating the printer with the latest update can help you solve many issues that exist with your system and the printer like, network connection, bugs, and also fortify your printer with the latest features.

Initially restart your computer
This will help you list any missing updates in the list
Then press the win key and search for updates in the search bar
This will start the updation process automatically
You can manually click the Download button to start the same

The printer driver updation process can also takes place with Device Manager

Initially press the win key
Now look for the Device Manager
Then from the list of available devices, choose your printer name
Next right-click on the printer name and select the Update Driver option
Now choose Search automatically for updated driver software
Then simply follow the online instruction to complete the software updation process
Once completed, restart your computer to see if the attention required has resolved or not

Restart the spooler service on your HP printer

Apart from print job stuck on printer, restarting the spooler can solve many of the common printing problems.

Initially open the start menu
Enter services in the search bar
In the following choose services option
Now in the following page choose Print Spooler option
Then right-click on the print spooler and click stop
Just wait for few seconds for the printer to stop
After that right click on the print spooler option to restart the service

Restarting the print spooler from the task manager – alternate option

Open the windows task manager by pressing the ctrl+shift+esc buttons
Now choose the service tab and select spooler from the list
After that check the status, if you see the status is running, you have to right click on it and choose restart option
You have to right click on the spooler option to choose start and the stop option
Now restart you HP Printer and the system
Again try printing to see if the error has been resolved or not.